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Overview

Model # CST-240 Store SKU # 1001051508

Control any model, brand or style of electric heater with the energy efficiency, comfort and convenience of CONNEX using the CONNEX Smart Thermostat. Simply replace any existing wall thermostat to bring old heaters up to cutting-edge performance, plus the additional benefit of compatibility with the complete family of CONNEX Smart Heaters and wireless controllers.

  1. Make any existing heater work with CONNEX wireless controls. Optional CX-WIFI controller allows control from anywhere.
  1. Replace an existing thermostat to make any heater a Smart Heater. Works with new and old heaters,convection or fan-forced.
  1. Lower energy costs by up to 10% versus a mechanicalthermostat.
  1. Maintain room temperature within 0.5C (0.9F) for perfectcomfort.
  1. Lowers temperature to pre-setlevel when room is unoccupied.
  1. Humidity Sensor Displays the relative humidity in the room.

Specifications


Works With (Smart Home)

Samsung SmartThings


Features

Backlit Display


Programmable

Yes


Built-in Wifi

Yes


Program Type

7-Day


Power Source

Hardwired

Dimensions

Assembled Depth (in inches)
1.5
Assembled Height (in inches)
5.13
Assembled Weight (in lbs)
0.5
Assembled Width (in inches)
4.63
Packaged Depth (in inches)
1.94
Packaged Height (in inches)
6.5
Packaged Weight (In lbs)
1
Packaged Width (in inches)
4.75

Details

Built-in Wifi
Country of Origin
CN-China
Features
Backlit Display
Power Source
Hardwired
Program Type
7-Day
Programmable
Smart Technology
No
Thermostat Compatibility
Universal
Works With (Smart Home)
Samsung SmartThings

Warranty / Certifications

3 year limited warranty
CONNEX Smart ThermostatDimplex CONNEX Smart ThermostatControl any model, brand or style of electric heater with the energy efficiency, comfort and convenience of CONNEX using the CONNEX Smart Thermostat. Simply replace any existing wall thermostat to bring old heaters up to cutting-edge performance, plus the additional benefit of compatibility with the complete family of CONNEX Smart Heaters and wireless controllers.
Dimplex
1001051508
CONNEX Smart Thermostat is rated 1.2 out of 5 by 19.
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Rated 1 out of 5 by from Poor execution Faceplate is a very poor interface and needs to be on prior to powering up if not, will not respond. More importantly, device randomly decides it won't turn the heater on (and sometimes, worse, it won't turn it off!)! Need to reboot via breaker to have it work again until the next time the issue pops up (normally within 24h). iOS app works, but buggy - randomly logs out forcing you to enter your credentials to control your heating! and 4th zone crashes the app around 11pm. These are all well documented issues on review sites from different vendors, but still selling these. Now stuck with a home equipped with a defective product collection (all components of the connex line have failed at some point and most are not resolved to this day). Customer service must be very busy.
Date published: 2019-01-31
Rated 1 out of 5 by from Extremely unreliable I purchased a number of these. Professionally installed. The break down constantly. They either get stuck on or off. The result is an area that is freezing or super hot. Massive waste of energy. I’ve called Dimplex multiple times - long waits to speak with someone and little help.
Date published: 2018-11-03
Rated 1 out of 5 by from Does not Work Properly This Product does not work. It either stays on or stays off. I called Dimplex Customer Service and after trying to trouble shoot, they advised me to switch the breaker on and off. Yes, this did work to reset the thermostat but it still fails over and over again. Not feasible to continuously reset the breaker several times a week because the thermostat is locked.
Date published: 2018-12-16
Rated 1 out of 5 by from Does not work Properly This product locks your baseboard either on or off. Ends up wasting lots of energy when locked on heat. Called Dimplex and waited for a long time before trouble shooting. They are unable to help. Ended up having to return the product. Had three with the WiFi connector. You are better off buying a different smart thermostat.
Date published: 2018-11-26
Rated 1 out of 5 by from Does not work Randomly decides it no longer activates heater or worse, lock it on! Tested 6 (supplied by Dimplex) and ALL have the same issues (some worse than others). They are aware of the issue but no fix yet. This is also common to several other products of the Connex Line I tested.
Date published: 2018-11-15
Rated 1 out of 5 by from No not buy this product it is very dangerous . I have installed Dimplex SMART Thermostats throughout the home. 6 in total . I keep having issues with no heat coming on or too much heat on . I keep having to reset the breakers to reset these SMART thermostats . I purchased them from Home Depot. I am no happy with the reliability of these devices . My hydro bills have skyrocketed since installing these SMART Thermostats due to heaters running . The temperature in the room is set to 22 degrees C, But I have seen temperatures reach 30 Degrees C and I have $400.00 Hydro bills . I am looking for a solution on how to have reliable thermostats which I can control and set to a program to conserve energy and hydro bill. What do I do can I return these to Home depot .
Date published: 2020-03-03
Rated 1 out of 5 by from Très mauvais J'en ai achetée 3 exemplaires et ne fonctionne pas très bien on fixe une température et il ne chauffe pas je ferme le disjoncteur et le remets et ce mais a chauffer pendant un temps et ce remets a ne plus fonctionner
Date published: 2019-01-14
Rated 1 out of 5 by from Very misleading and it didnt work I am a licenced electrician who was asked by one of my customers to try this product. I get involved in smart home stuff but this was dissapointing. It is not a stand alone smart thermostat. It needs a Dimplex controller which is an additional cost. This one I bought didn't work and actually caused a bit of a dangerous situation. It heated up a room and didn't shut off. This is not a reflection on any other products by Dimplex. I have put in a tonne of their heaters and stats and don't remember having any issues
Date published: 2018-12-01
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When is this design issue going to be fixed and how will the "new and improved version" be indicated to the public?

Asked by: pneroyc
Good Morning, Currently there are no plans for a revised version of the CST-240. Thank you
Answered by: DimplexCustomerService
Date published: 2024-11-04

In my new house.I had planned on using the Dimples Smart baseboard heaters. After reading the reviews on their thermostats which are not good, I'm wondering whether to use these heaters. Can other manufactures thermostats be used to operate them ??

Asked by: RAYMOND
Good Day Raymond, I understand your concern's and want to clarify any questions you have about the connex's system. Please call us at 888-346-7539 so we can assist you better and advise what system would be better for your installation. Thank You Kindly Glen Dimplex Americas Customer Service
Answered by: DimplexCustomerService
Date published: 2024-11-04
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